| Simple fix: Open the Trakker app on the PDA, go to setup, page 1, pull down the menu, choose Sync Type, and check the boxes to refresh customers and items. Then sync again. The cause of this is the sync manager; it is mixed up because it thinks the customer and item list are already loaded. To keep sync times as short as possible, the sync manager (the little "TK" icon in the systray) only sends over new or changed records since the PDA's last sync. A reload of the software and empty tables is not something it "knows" about, so it has imperfect knowledge at that point. The refresh in effect says "I don't care what you THINK you know, send everything". It also resets the sync manager to the current state of the PDA. |
