| Running a small service company can be complicated, but the accounting systems can be a significant burden on top of the actual operational portion of the business. Service Trakker™ is designed to lessen that administrative burden by providing your service staff with tools to make it possible for them to complete transactions in the field. Key features: - The entire customer and job database is on the device
- New customers can be added in the field and synchronized to QuickBooks®
- All service and inventory items are on the device, along with retail pricing
- Service descriptions can be expanded in the field to fully document service tasks
- The system will produce invoices or estimates
- Customer payments can be recorded in the field
- The customer can be provided with a hard copy receipt at the point of service (requires a portable printer)
- Credit card payments can be documented (credit card scan is available with certain printer models)
- Support for QuickBooks® Price levels, both general % markup and markdown, and customer-specific pricing (dependent upon QB version). This will support contract pricing by customer.
- Support for wireless (Bluetooth) printing
- Signature capture on PDA is sent to BMP file on PC. We are building a PC utility program to allow the user to print an invoice copy with signature; this will be free to all registered users.
- Estimates can be created on PDA
- Customer balance as of last sync (optional)
- Customer AR summary report as of last sync (optional)
- Receive items into inventory
- Set screen resolution to support signature capture on hi-res screens
- Void invoice during creation or review
- Items list on order shows line count and items subtotal
- Support for magnetic stripe credit card swipe
- Set width of item ID in column of list boxes
- Setup for remote HotSync over the Internet
- Transaction reference numbers can sequentially increment (optional)
- Quicksync for just a sync of invoices (optional)
- Set volume level of sounds on PDA
- Lookup item list on order item by UPC (alternate lookup, optional)
- UPC scan can now be set to use any/all barcode types
Requirements: PDA with Palm OS 4.5 or higher
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